General information

Organisation

Joining us means joining a global company. Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world.

With its efficiency, agility and team spirit, the Group is demanding and bold in defining the mobility of tomorrow.

To succeed in these transformations, the company needs all the talents. Join us!

At Stellantis, we evaluate candidates according to their qualifications, their merits and the needs of the profession. We welcome applications from people of all gender, age, ethnicity, nationality, religion, sexual orientation, and disability. The diversity of our teams will allow us to better understand the evolving needs of our customers and our future environment.

  

Reference

2026-18961  

Position description

Job Family/Profession

Program & Project Management - Program & Project Management

Job title

Project Manager

Contract

Permanent contract

Status

Manager

Job description

MISSION

The role is part of the Service Excellence organization and contributes to initiatives aimed at improving after sales processes and operational efficiency, service quality and regulatory compliance, customer satisfaction and service performance and workshop processes, tools, systems, and digital solutions.
The Project Manager is accountable for the end to end planning, coordination, and delivery of projects within the Service Excellence domain, ensuring achievement of agreed objectives in terms of scope, timeline, cost, and quality, in line with business requirements and corporate standards.
The role operates at an operational and tactical level, with a strong focus on execution and delivery. The Project Manager works with a high degree of autonomy, coordinating cross functional teams and stakeholders to ensure effective implementation of initiatives impacting after sales performance, service quality, compliance, and customer experience.
The Project Manager collaborates with business, operational, and ICT/Digital teams, acting as a coordination point across multiple service related domains.


KEY RESPONSIBILITIES

• Define and maintain project scope, objectives, deliverables, milestones, and success criteria.
• Develop and manage detailed project plans, including timelines, resources, and budgets.
• Ensure compliance with project governance, methodologies, and corporate standards.
• Contribute to governance forums by providing clear visibility on project status, risks, and issues.
• Coordinate day to day project execution activities across involved functions and stakeholders.
• Ensure delivery of project milestones according to the agreed plan.
• Manage priorities, dependencies, and operational constraints.
• Identify risks and issues, define mitigation actions, and escalate when required.
• Ensure quality, readiness, and go live preparation of project deliverables.
• Act as the primary point of contact for project stakeholders.
• Coordinate with Business, ICT/Digital, and operational teams.
• Facilitate alignment meetings, workshops, and regular progress reviews.
• Ensure transparent, structured, and timely communication throughout the project lifecycle.
• Track project progress against scope, timeline, and budget.
• Maintain project documentation, action tracking, and reporting artifacts.
• Prepare and deliver regular project status reports.
• Support decision making through clear, accurate, and up to date project information.
• Support change management activities related to the project.
• Ensure proper handover to operational or support teams.
• Manage project closure activities, including lessons learned and documentation.
• Contribute to the continuous improvement of project management practices.

Profile

• 5–10 years of experience in Project Management roles, with proven delivery of projects in complex, cross functional environments.
• Solid understanding of project management methodologies and tools.
• Demonstrated ability to coordinate multiple stakeholders and functions.
• Experience in digital, process, IT, network, or service related projects is considered an asset.
• Strong planning, organization, and execution capabilities.
• Clear, structured, and effective communication skills.
• Problem solving and delivery oriented mindset.
• Ability to manage priorities, deadlines, and dependencies.
• Collaborative and team oriented approach.
• University degree in Business, Engineering, IT, or equivalent.
• Project Management certification (e.g. PMP, PRINCE2, Agile) is a plus.
• Fluent English is mandatory. Additional languages are considered an asset.



WHY JOIN STELLANTIS

Joining Stellantis means contributing to a global organization transforming its after sales and service operations, with a strong focus on service excellence, process efficiency, and customer experience.

In this role, you will work on concrete, business critical projects, collaborating with cross functional teams and having clear ownership from planning to delivery.
The position offers the opportunity to strengthen your expertise as an experienced Project Manager, operating in a structured, international, and continuously evolving environment.


#LI-EG2

Position location

Country

Europe, Italy

City

Candidate criteria

Minimum level of experience required

5 to 10 years

Languages

English (Fluent (3,5 - 4,4 Bright))